My Kind Of Luck
Something told me that I was tempting fate last night as I took both my new 10mg of ambien and an oxycodone for my migraine as I was going to bed at 9:30pm. I even told Pugly that with my luck I’d get paged since I was on call. But the regular MaxAlt migraine med just wasn’t cutting the migraine pain yesterday. Not even a dent. In fact, it was worse by bedtime.
Well, wouldn’t you know it, at 3am, I got paged. It could have been a five minute deal really except that it turned out that the translator that was misbehaving wasn’t one I was familiar with. The translator happened to be an outgoing one and it looked like it was working fine but that whatever was on the other end wasn’t accepting the data. Here’s where the problem came in. I couldn’t find any documentation saying what application the translator was associated with. Hours later when I found one tiny mention in a file that wasn’t with the other documentation, I thought it was misleading. At least it misled me. Phone calls were made; people were paged; pages weren’t returned.
Let’s just say that it was after 9am before I finally tracked down what application it belonged to and the Help Desk had me page someone who didn’t work at the hospital anymore. Talk about outdated information. I finally found someone in Radiology where the application was and spoke with them. They had just discovered the problem five minutes before I finally got to them. At that time, the interface had been down about 8 ½ hours.
It’s still down. They’re working on it.
Needless to say that I’m very tired and sleepy. I can feel the hint of the migraine taunting me in the back of my head somewhere but at the moment I’m too tired to care.
My small victory is that my complaint about the undocumented translator did not go unheard. Much to the grumbling, pouting, foot-stomping diva-tude chagrins of my fellow teammates, we’ve been told to get our act together in the next 6 weeks. Not only are we to have everything documented, but it all has to be in Visio. FW, king of the divas, is pissed because he apparently hates Visio and prefers Word. He at least has been trying to keep everything documented but it just wasn’t in Visio. So he threw a real pissy fit. He looked just like Pugly, all wide-eyed and foot-stomping and pouting, does when Needy is getting away with something he doesn’t like. GE on the other hand, stupidly admitted that he never documents anything — something I have commented to him about before and for this very reason.
So, it all has to be in Visio and in one place and we all have to do it.
Meanwhile, Radiology just got their side working and FW is petulantly working on changing the error message so it includes the pager number of the Radiology DO since one of my complaints on top of everything else was that even once I figured out who the application belonged to, no one seemed to know who the DO was or what the DO pager was, especially not the Help Desk, who is supposed to know these things or the night time desk support.
Oy.
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on November 16, 2006 at 7:23 pm
Omni said:
Yikes!! I hope you get some solid, migraine-free sleep tonight!! xo